Do Well After Sale Service of Block Making Machine

    The after-sales service of block makingmachine is the part work of each supplier, therefore, every supplier should pay attention to its implementation.

    The working staff of review team should record the actual application status of the block machine in detail when they visit every customer’s place. Besides, the review team should give the detailed feedback to sales department and help them to make comprehensive arrangements.

    When the review team members have the failures can not be solved, they should contact company immediately. Then, the company staff should arrive customer’s place at the top speed and serve them for free. As a main promise, this principle should be taken with greatest efforts to eliminate customers’ worries in the future long term using process.
Every member of the review team should focus on working completely, especially supervising the implementation condition of our company’ after-sales service. Reliable after-sales service can ensure the normal operation of company business and regular production of customer.

    The after-sales personnel is not allowed to have any special request and should adopt to the local living standards. Do not delay your work because of living style or habit inadaptation. Be patient enough with the questions customers raise, especially essential operation points and component adjusting skills. Take the memo for reference if it is necessary.